Frequently Asked Questions

Staff is a workflow orchestration platform for long-running, failure-prone business processes: data synchronization, browser automation, scheduled jobs and approval flows — executed durably with full visibility.

Cron starts a script and hopes. Staff tracks every step, retries transient failures automatically, resumes after crashes and keeps a complete run history — reliability is the default, not an afterthought.

Yes. Workflows can pause indefinitely for approvals or manual data entry and resume automatically the moment the input arrives — even weeks later.

The affected step retries with exponential backoff while the rest of the workflow state is preserved. Once the vendor recovers, the process continues from that exact step.

Yes. Dedicated browser-automation workers handle logins, sessions and multi-step portal interactions with the same durability guarantees as API-based workflows.